I recently worked with Robert Hetsler at Qualified Intermediary Capital Advisors to facilitate my 1031 Exchange. The process was easy and Robert was available whenever needed and he freely provided me his personal cell phone number so I could text or call after hours if there were any issues that came up. We did have a few minor issues come up as closing approached and Robert took extra steps to assist in making the process as seamless as possible. Finally, and this is the most important thing, the money was wired to the title company, when I was buying the replacement property, a day before closing and the security the money was never at issue through the entire process. His flat fee was fair and if I ever require another 1031 exchange I would not hesitate to use Qualified Intermediary Capital Advisors.